Return your parcel for free within 30 days 😉 to a collection point using a return label.
Even simpler: go directly to one of our 38 stores and make the return or exchange on site (see our Stores ).
Items must be returned in their original packaging and in perfect condition.
WARNING: during promotional periods, or subject to the conditions set out in Article 8 of our General Terms and Conditions , we reserve the right to refund all or part of the return shipping costs or to apply deductions.
🚩 During the sales period:
- Delivery charges are non-refundable
- Return shipping costs apply.
🔄 For returns:
- Return shipping costs by post are payable.
- Return shipping to stores is free
- Return shipping costs are waived in the case of a credit note.
☎️ Customer service remains at your disposal should you need it.
*Learn more about return conditions .